Fighting Freight Fraud Together: How Jerry Jacobs and Truckstop Are Taking on the Industry’s Biggest Threat

In an era when freight fraud is evolving faster than ever, it takes more than technology to stay ahead – it takes leadership, vigilance, and a commitment to doing the right thing. Jerry Jacobs of Prosponsive Logistics is one of the industry’s most respected voices on fraud prevention, and he’s on a mission to bring clarity, action, and accountability to freight risk.

Recently featured in CNBC’s coverage of cargo theft, Jerry continues to speak up about the daily rising threats brokers and carriers face. He joined Truckstop to talk more about the changing landscape of fraud, the role of technology, and why he’s trusted Truckstop’s Load Board for over 15 years.

“You guys are the tops of the tops in the industry,” Jerry shared. “We appreciate all that you’re doing, not only with your platform, but by being an industry leader trying to get ahead of the problem and truly pioneer how we combat fraud.”

A decade of fighting fraud, and it’s only getting more complicated

With over ten years of experience in theft investigations and fraud remediation, Jerry has seen the freight industry’s risk profile shift dramatically. What started as low-level scams has now turned into highly coordinated theft rings and digital impersonation schemes.

“The original thefts almost seem innocent now,” he said. “Today’s fraudsters are strategic, organized, and fast.”

From forged rate confirmations to full-scale carrier impersonation, fraud is no longer a fluke. It’s a systemic threat affecting brokers, carriers, shippers, and insurers. Jerry spends much of his time educating clients, partners, and even government agencies about how deeply these threats run and how urgently we all need to respond.

Why Truckstop remains his most trusted platform

Despite growing fraud across the industry, Jerry has never once found a fraudulent load on Truckstop.

That’s not by chance. 

It’s because Truckstop was one of the first to introduce multi-factor authentication and continues to lead the way in identity verification, compliance technology, and real-time fraud monitoring. Tools like Risk Factors, RMIS, and enhanced vetting processes are part of what Jerry calls “practical, business-first fraud prevention.”

“Other load boards need to implement these same procedures. Truckstop got it right early.”

Learn more about how to identify red flags in our freight fraud prevention article.

How Jerry’s team spots fraud fast

At Prosponsive Logistics, fraud detection isn’t just a box to check; it’s built into the company’s DNA. Jerry and his team look for red flags, emerging trends, and commonalities across bad actors. They’ve even spoken with fraudsters to understand their tactics and close security gaps.

Some of the key practices Jerry recommends include:

• Educate your team and your customers on what fraud looks like today.
• Revalidate your business partners frequently, especially with new carriers.
• Prioritize technology that works hand-in-hand with human expertise.
• Partner only with platforms that require multi-factor authentication.
• Stick to your internal rules and protocols, even when you’re busy.

The role of technology in combating freight fraud

Jerry believes that smart, secure platforms are one of the best weapons we have in the fight against fraud. But technology alone isn’t enough. It must be paired with process, training, and vigilance.

“Technology is huge. It helps us revalidate and gives us insight into who we’re really doing business with,” he said. “But this is still a people business. You need the right tools and the right people using them.”

With tools like Truckstop’s Risk Factors, brokers can proactively screen for risky behavior before a load ever moves. And with RMIS, they can automate onboarding and insurance verification without compromising on security.

Explore the tools Truckstop offers to help customers stay safe and successful.

Fraud isn’t a platform problem. It’s an industry problem.

Jerry’s message to the industry is clear: fraud affects everyone. This isn’t about blaming platforms, it’s about coming together to close the gaps that bad actors exploit.

“Let’s all work together to combat this problem. We’ve seen theft and fraud grow by 1,000%, even 1,500% in some areas. But if we work together, we can start cutting into those numbers.”

“At Truckstop, we’re proud to work with leaders like Jerry who are pushing for change, not just on our platform, but across the freight landscape,” said Truckstop Executive. “From advocating for stronger FMCSA standards to educating brokers and carriers, we believe the path to a safer, smarter freight industry starts with open collaboration and relentless innovation.”

Ready to protect your business from freight fraud? Visit our Freight Fraud Prevention resource or get a demo of our tools.