In an industry where trust matters, Truckstop continues to help protect carriers and brokers against fraud. 

For 30 years, Truckstop has helped protect carriers and brokers with cutting-edge tools and unwavering vigilance. Today, that commitment is stronger than ever, with real results to prove it. We’re hyper-focused on staying one step ahead of the bad guys by deploying advanced technology that helps protect you at every turn—throughout every phase of the freight lifecycle.

Our relentless commitment to your safety and security means we’ll continue to equip you with smart solutions like identity verification, compliance processes, and real-time fraud-detection tools to help stop fraud in its tracks—when and where it rears its ugly head. 

The good news? It’s working!

The Truckstop Security Team, with their combined 97 years’ experience, reported these recent findings, YTD through May 29, 2025—actual incidences of potential threats—detected at the gate and stopped before they had a chance to impact your business:

• 27,538 unique entities investigated before they could interact with brokers or carriers
• 7,838 identity verification failures:
  • 4,082 government ID mismatches
  • 2,576 liveness failures
  • 768 facial recognition mismatches
  • 412 phone verification failures
• 2,998 suspicious load board account attempts blocked
• 2,675 entities flagged and blocked via Truckstop’s compliance solution, RMIS

As we report these successes that are keeping fraud out of the Truckstop network, the industry is still seeing significant fraud and theft activity, according to CargoNet:

Industry snapshot: cargo theft and fraud trends (CargoNet Q1 2025)

• 787 total theft incidents across the U.S. and Canada
• $59.5 million in stolen cargo value
• $237,095 average loss per incident
• Direct theft is up 29%, highlighting active cargo-targeting tactics
• Identity fraud fell 44%, showing verification systems make a real impact
• Most-targeted goods: food, beverages, and household items
• California leads in incidents but saw a 21% year-over-year decline

The best defense is a multi-layered offense.

While traditional scams still happen, we’re now seeing a rise in targeted phishing and social engineering tactics, highly sophisticated digital “bait” often powered by AI. That’s why we recommend a layered approach, which includes a powerful combination of technology, relevant & comprehensive data, and expertise.

Truckstop’s proven fraud-fighting system helps ensure a secure freight network you can trust:

Advanced Identity Screening

• Government ID verification, real-time selfie-to-ID matching, and phone verification stop imposters in their tracks.
• Multi-factor authentication adds an extra defense layer for all users.

Real-Time Monitoring & RMIS Carrier Compliance Solution

• Truckstop RMIS Carrier Compliance screens every entity for authority, insurance, and risk—resulting in 2,675 blocks so far in 2025.
• Truckstop Risk Factors analyzes Truckstop’s singular arsenal of high-quality, historical, and real-time data to identify fraud indicators in the pre-vetting stage—seamlessly embedded into your existing workflow to help you stop fraud before it hits your inbox.
• Our in-house security teams continually scan for suspicious behavior and intervene rapidly.

What this Means for You

Every scam we stop means one less risk you have to manage. From identity verification to real-time alerts, we’re helping you operate with confidence and freeing up your time to focus on what really matters: running and growing your business. With Truckstop, you’re not just better protected. You’re ahead.

Are you well-protected against today’s types of fraud?

With today’s market fluctuations, economic uncertainties, and growing competition in freight, you’ve got plenty on your plate without having to look over your shoulder to spot fraud, especially as the bad actors get more sophisticated and sneakier. Leave it to us! Our 30 years of expertise and industry leadership puts us right where you need us, providing a safer, more secure way to move freight with speed and confidence, without the distraction of fraud. As for what’s coming tomorrow? We’re already on it!