How Pay works
When you’re working with a Broker who uses Pay as their payment platform, your accounts receivable process doesn’t change.
Book and deliver your load to the destination.
Submit your proof of delivery (POD) paperwork and any other applicable documents to your Broker.
The Broker will approve your invoice and schedule payment via Pay. You’ll receive an email notifying you of the date you’ll receive your FREE ACH deposit.
On the term date, Pay will automatically deposit funds into your bank account. Need quick pay?
Stay organized with the Pay Carrier app
- Easily search payment history. Preview scheduled payments, previous payments and payments you’ve selected for quick pay.
- View load details including payment date, invoice date, load ID, and origin/destination.
- Find out when you’ll receive your next payment by filtering based on scheduled term date.
- Also available via your web browser. Login here
What is Pay?
Pay is a secure payment platform used by Brokers to pay Carriers and factoring companies via FREE ACH on all term payments. A quick pay option is also available for a low, flat 2.99% rate that puts you in control of when and how you get paid.
Using Pay means no more calls to Brokers regarding delayed checks. You can count on receiving your payment via ACH on the date clearly posted in the Truckstop.com Pay system.
How much does it cost?
A Pay account is free to create and maintain. Your term payments will be received via ACH at no cost to you on the term date.
What is quick pay?
Quick pay is a payment option that puts money in your account as early as the same day the Broker has approved payment. It offers four different payment options: fuel card, next day ACH, same day ACH, and wire transfer. Learn more
Is Pay a quick pay or factoring service?
No, Pay is not a factoring service. It is a payment platform with a quick pay option. Pay does not require a contract, minimum volume, transaction fees, maintenance fees, sign-up, or termination fees. Pay has all the benefits of factoring without the fine print.
Are there any Pay video tutorials?
Read More FAQs
Is Pay secure?
Yes! Pay is backed by 256-bit encryption and partnered with an established FDIC-insured financial institution so you have peace of mind knowing your account information and load transactions are safely stored behind bank-grade security.
How does it work?
It’s simple. When a Broker you are working with uses Pay, you will receive an email notification of an available payment and invite to sign up for a FREE Pay account. Once you have created your account, you will receive a FREE ACH deposit on the Broker’s load payment term date. If you would like to get paid faster, there is a quick pay option that’s simple and easy to use—learn how here.
How do I get paid?
Once you have set up your Pay account, you will get paid via FREE ACH on the Broker’s term date. You can also get paid faster by selecting quick pay. Learn about the payment options here.
Are there sign-up or termination fees?
No. It is FREE to create, maintain, and even terminate a Pay account.
Are there minimum/maximum volume requirements?
No, there are no volume requirements. You pick and choose the loads you want to quick pay.
Will a UCC financing statement be filed?
No, because Pay is not a factoring company there will not be a UCC financing statement filed.
Am I charged a fee per invoice? Or a maintenance fee?
No, there are no fees or charges when you use Pay unless you select quick pay which charges a low, flat 2.99% rate. Learn more
Where do I send my paperwork?
You will still send all of your paperwork to your Broker/Shipper in order for them to schedule payments to you.
How do I find a list of Brokers that use the service?
We do not have a publicly available list of our users. You may request that your Broker/Shipper pay you via Pay. They can reach us at PaySales@truckstop.com and we’ll help them get set up, or they can register for their FREE account at https://pay.truckstsop.com.
How do I know when a Broker adds a load for me to get paid on?
An email notification will be sent to you with load information and the payment amount. You can also log in to your account via your browser or mobile app and review your scheduled payments.
When will I get paid if I don’t use quick pay?
You will receive payment via FREE ACH on the Broker’s scheduled payment/term date.
If I sign up for Pay, do I have to use it on every load?
No, you will only receive deposits from Pay if the Broker you are working with is using Pay. Once you have set up your Pay account, you only need to act if you decide to use quick pay. All other deposits from Pay Brokers will happen automatically via FREE ACH.
Do I have to use quick pay every time I move a load for a particular Broker?
No, you have the flexibility to pick and choose the loads you select for quick pay.